NYC PUPPY CARE

before your puppy is ready to play with the big kids

puppies and pipsqueaks

Congrats! You got yourself the cutest puppy ever and there’s a lot to do. But don’t worry, we can help with everything from puppy socialization to practicing basic commands and reinforcing house rules. Before your puppy is ready to explore the big city, we’ve got some work to do! Teaching your new baby what to and what not to chew on, encouraging them to go to the bathroom in the right places, rewarding them for good behavior and helping them get over separation anxiety are just some of the many things little ones need for a happy, healthy puppyhood. With a lot of positive love and encouragement your little rascal will soon be ready to roll with the big kids and grow into a well behaved and balanced pooch.

Choose a puppy care service that’s right for you

MORE DETAILS ON OUR PUPPY CARE SERVICES

Our Standard Puppy Visits

Before your puppy is able to hit the streets of New York City, we can come over for 30 or 60 minute sessions to help ready them for the world ahead. Generally parents use this service in the beginning stages of a dogs life, before they’ve received their last round of shots from the vet, where outside time should still be carefully monitored. Our Puppy-play sessions are custom tailored to fit your schedule and specific breed of your puppy. We include age appropriate play and socialization to help your puppy stay stimulated while also learning about the world. Its our own brand of “edutainment” focusing on lots of love, play and positive reinforcement.

Our Training Puppy Visits

Our Puppy Play Trains are 30 or 60 minute sessions designed to reinforce what you are learning with your trainer. Puppies need lots of opportunities for reinforcement, so we’ll practice everything you learned during training. When you, your trainer, and each of your puppy’s care givers are all on the same page you can ensure that your little one is getting the same, consistent message from everyone. This helps pups learn things more quickly and to behave in the same way with everyone. We include training games and socialization into the ‘puppy tutoring’ so your puppy is getting mentally stimulated while also learning the basics. Its our own “edutainment” at full force, focusing on lots of learning, play, and positive reinforcement.

  • Housetraining
  • Preventing destructive chewing
  • Basic commands: sit, stay, touch, drop, recall, and more
  • Age-appropriate socialization
  • City safe habits
Our Puppy Prep Board and Train

Coming Soon!

Get Your puppy started on the right track

Beginning a routine with your puppy as soon as you bring them home is the best way to instill good behavior and get a start on socialization. Playing games, force free training, and teaching what’s ok and not ok to chew, from the very start, means a more well balanced puppy. Puppies learn best when we give them the chance to succeed and reward them when they do the right thing. Start off on the right paw and help your puppy shine.  MEET OUR CARE GIVERS

Need a different service?

NYC DOG TRAINING

Employing the most up-to-date science backed techniques and progressive reinforcement so you can achieve your goals.

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NYC DOG WALKING SERVICES

The Greatest Dog Walkers in the city, providing individual care, reinforcing good manners. Carefully selected and trained to be the best.

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NYC DOG PET SITTING SERVICES

Forget the hound hotel, let your regular walker be your dog’s side kick while you are away.

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All you need to know

WHAT DO I NEED TO START TRAINING?
Patience and consistency are two of the most powerful training tools, while rewards (tasty treats, toys, attention from you, etc) are also quite important.  Some gear, such as leashes and tags, is required by law, and we recommend you have a 6 foot lead and harness available.  All dogs must be licensed and vaccinated according to local law. For those interested in behavior modification, all pups must have had a recent exam by a veterinarian to rule out physical factors that might be causing or contributing to the problem behavior.  In cases of severe aggression, additional health testing may be recommended.
DOES MY DOG NEED TRAINING?
While every dog and pup parent can benefit from daily, routine learning, sometimes we all get stumped by our pup's actions. When these actions start to interfere with your routine, it is definitely time to consult a professional, certified trainer. When adding a first or second (or more!) dog into your life, it is a good time to consult a trainer to help make the transition to dog (or multi-dog) life as seamless as possible. If your dog's actions scare you, you or another person feels unsafe, or your pup is acting aggressively, immediately consult a force free trainer.
TWO HOUR WINDOW

Wiggle Room

Due to the complexity of our clients varying schedules and the unique challenges of maneuvering through NYC in all climates, we reserve a two-hour window around the time of your scheduled walk. EX: If you are scheduled for 3pm, you can expect your walker will arrive sometime between 2pm and 4pm. This window helps us manage constantly varying schedules, bad weather, toweling dogs off after rainy or snowy days, varying travel times between clients, and of course elevators that sometimes take forever to come for what ever reason. If you have a puppy, we adhere to 1 hour window till they are older and more developed - This will be assessed during the initial consultation and as your puppy progresses we can reevaluate as needed.  
PAYMENT

Auto-Payments are where it's at!

We accept all major credit cards- Once you set up an account you are automatically invoiced and charged for services rendered at the end of each week. Cash and personal checks are not accepted. Your account may be placed on hold and services suspended if your account becomes past due. All sitting and dog training services are charged in advance
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ESTABLISHING A REGULAR SCHEDULE

HELP US PLAN

Establishing a regular schedule for your dog is highly recommended. This helps us allocate our walkers and ensures that you receive your desired walking window. Regular schedules also help us carefully plan ensuring each of our clients get the most out of every visit from our walkers. Because of the nature of our service and our focus on individual care, we ask that you help us plan ahead. We are not able to take on occasional, or once off clients and ask that you set up weekly schedule with a minimum of 3 visits per week. If your schedule requires less than 3 visits per week - we may not be able to promise a specific time.
24 HOUR POLICY
We require a minimum of 24 hours advance notice to guarantee accommodation. Please be mindful of this in the event that you need to make changes to your schedule. For weekend walks, all reservation and changes must be made by Friday afternoon. Last minute weekend cancels will be charged for the full price of the visit. If a request for services, or changes in the schedule come in after close on any particular day, We will respond first thing the next business day and will do our very best to accommodate.  Please be mindful that if your schedule changes day-to-day, we may not always be able to accommodate your requests.
RESERVATIONS AND CONFIRMATIONS

Send your requests via email everytime.

Texting is unreliable, please make all schedule changes and requests directly with our office. Please do not leave notes for the walkers about changes to the schedule or tell your walker in passing. There is always a chance that the change may not get updated to the system and we risk missing a walk, or billing for a walk that was not needed. Please send all requests through our email: [email protected] and your request will be confirmed via email once it was successfully updated into our system. if you do not receive a confirmation there is a chance that it did not make it to us, so please call us or follow up to ensure that your request has been processed.
NO SHOWS – AND LATE CANCELS

Knock Knock... Who's There

In the event that we show up for a scheduled walk and your pooch is not home or unable to come out and play, you will be charged for the full rate of the visit. If you cancel the day of your scheduled visit you will be charged for the full rate of the visit.
HOLIDAY CLOSURES

Holiday Closures and Services Interruptions

Holiday appointments are Based on Availability
Must Be Booked In Advance. All Holiday Services Are Subject To An Additional Charge.
Our offices are closed and regularly scheduled services are suspended on the following days:
MLK day and weekend
Memorial Day Weekend
July 4th Weekend
Labor Day Weekend
Columbus Day Weekend
Veteran’s Day weekend
Thanksgiving Day & Black Friday
Our office is closed from Christmas Eve to New Years Day Advanced reservations required

 
WHY THE DIFFERENT METHODS?
A huge number of scientific breakthroughs in the last 50 or so years have revolutionized the way we look at canine learning, health, and emotion.  Now we know dogs feel pain, as well as emotions we never would have guessed possible.  We've learned that wolves do not live in a dominance-based system, and in turn neither do dogs. We've discovered dogs learn better when they are set up to succeed, and that coercive training can do more harm than good. Thirty, twenty, even ten years ago we didn't know what we know now. As the world of training is unregulated, there is no single body requiring  trainers to update and change alongside our scientific discoveries. The numerous, often contradictory methods are the result, leaving you as the consumer to figure out what is and what is not legitimate dog training. Particularly in the world of dog training, its not necessarily how long a person has been training, but rather how up to date and willing to learn that person is.    
TWO HOUR WINDOW WHEN SCHEDULING WALKS

Wiggle Room

Due to the complexity of our clients varying schedules and the unique challenges of maneuvering through NYC in all climates, we reserve a two-hour window around the time of your scheduled walk. EX: If you are scheduled for 3pm, you can expect your walker will arrive sometime between 2pm and 4pm. This window helps us manage constantly varying schedules, bad weather, toweling dogs off after rainy or snowy days, varying travel times between clients, and of course elevators that sometimes take forever to come for what ever reason. If you have a puppy, we adhere to 1 hour window till they are older and more developed - This will be assessed during the initial consultation and as your puppy progresses we can reevaluate as needed.  

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